Risk management in the public sector supports the construction of high standards of public service and the possibility of budgeting for future losses due to random events. Risk management is not only avoiding financial losses, but mainly the development of services quality among the employees and consolidation of a positive image of the institution.
BSB offers a solution that allows each institution of public administration:
- to identify areas of inefficiency of the implemented processes;
- to identify business risks (including risks that threaten the continuity of activity)
- to document quality management for ISO certification needs;
- to estimate the budgetary needs for the cost events in the random capacity;
- to conduct surveys among employees;
- to analyze the effectiveness and risks associated with the implementation of various activities;
- to manage the random incidents (complaints, accidents, unavailability of services);
- to assign the tasks to employees dynamically due to random events which occurred (so-called action plans, remedial actions).